Privacy Policy
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Synergy Forensic Partners, Inc.
Last Updated: 7/29/2025
1. INTRODUCTION
This Privacy Policy describes how Synergy Forensic Partners, Inc., a New York corporation ("Company," "we," "us," or "our"), collects, uses, protects, and shares information when you visit our website, use our services, or interact with our digital products. We are committed to protecting your privacy and maintaining the confidentiality of your personal information.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
We collect information you voluntarily provide to us, including:
Contact Information: Name, email address, phone number, mailing address
Professional Information: Company name, job title, professional credentials
Case Information: Details about fraud investigations, financial records, documents
Communication Content: Messages sent through contact forms, emails, or client portals
Account Information: Login credentials for client portals and online services
Payment Information: Billing addresses and payment method details (processed securely)
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
Technical Information: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on site, click patterns, referral sources
Cookies and Tracking: Information stored through cookies and similar technologies
2.3 Professional Service Information
In the course of providing fraud examination services, we may collect:
Financial Records: Bank statements, accounting records, transaction data
Employee Information: Personnel files, interview records, background information
Digital Evidence: Computer files, emails, system logs, metadata
Third-Party Information: Information from witnesses, vendors, or other relevant parties
3. HOW WE USE YOUR INFORMATION
3.1 Primary Business Purposes
We use your information to:
Provide fraud examination and forensic accounting services
Communicate with you about your case or engagement
Process payments and manage billing
Maintain client portals and secure file sharing
Provide expert witness testimony and court support
Deliver digital products and educational content
3.2 Website and Service Improvement
We use information to:
Improve our website functionality and user experience
Analyze usage patterns and optimize content
Develop new services and digital products
Provide technical support and troubleshooting
3.3 Legal and Compliance Purposes
We may use information to:
Comply with legal obligations and court orders
Protect our legal rights and interests
Prevent fraud and ensure security
Respond to law enforcement requests when legally required
4. INFORMATION SHARING AND DISCLOSURE
4.1 Professional Services Context
We may share information:
With Clients: Investigation findings and expert opinions as part of our services
With Attorneys: When working as part of a legal team (subject to privilege)
In Court Proceedings: As required for expert witness testimony
With Subcontractors: Qualified professionals assisting with investigations (under confidentiality agreements)
4.2 Service Providers
We may share information with trusted third-party service providers who:
Host our website and client portals
Process payments and billing
Provide technical support and maintenance
Assist with communications and marketing (subject to confidentiality agreements)
4.3 Legal Requirements
We may disclose information when:
Required by law, regulation, or court order
Necessary to protect our rights, property, or safety
Needed to prevent illegal activities or fraud
Required for compliance with professional standards
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, client information may be transferred as part of the business, subject to continued confidentiality protections.
5. DATA SECURITY
5.1 Security Measures
We implement appropriate technical and organizational measures to protect your information:
Encryption: Sensitive data is encrypted in transit and at rest
Access Controls: Limited access based on need-to-know principles
Secure Facilities: Physical security for offices and document storage
Regular Updates: Security software and system updates
Staff Training: Regular training on data security and confidentiality
5.2 Client Portal Security
Our client portals feature:
Secure login with strong authentication requirements
Encrypted file transfers and storage
Audit logs of access and activity
Automatic session timeouts
Regular security assessments
5.3 Data Breach Response
In the event of a security incident, we will:
Immediately investigate and contain the breach
Notify affected clients as required by law
Take corrective measures to prevent future incidents
Cooperate with law enforcement and regulatory authorities
6. DATA RETENTION
6.1 Professional Services Records
We retain case files and investigation materials according to:
Professional standards and ethical requirements
Legal and regulatory obligations
Statute of limitations considerations
Client agreement specifications
6.2 Website and Communication Data
We retain website usage data and communications for:
Contact Forms: 3 years from submission
Email Communications: 7 years for business records
Website Analytics: 26 months (Google Analytics standard)
Payment Records: 7 years for tax and accounting purposes
6.3 Secure Disposal
When retention periods expire, we securely dispose of information through:
Secure deletion of digital files
Professional shredding of physical documents
Destruction certificates when required
Verification of complete data removal
7. YOUR PRIVACY RIGHTS
7.1 Access and Correction
You have the right to:
Request access to your personal information
Correct inaccurate or incomplete data
Update your contact and account information
Request copies of communications and records
7.2 Communication Preferences
You can:
Opt out of marketing communications
Choose your preferred communication methods
Update subscription preferences for newsletters and updates
Request removal from mailing lists
7.3 Data Portability and Deletion
Subject to legal and professional obligations, you may request:
Transfer of your data to another provider
Deletion of personal information no longer needed
Restriction of processing for specific purposes
Note: Some information cannot be deleted due to legal, regulatory, or professional requirements, including active case files and expert witness materials.
8. COOKIES AND TRACKING TECHNOLOGIES
8.1 Types of Cookies We Use
Essential Cookies: Required for website functionality and security
Analytics Cookies: Help us understand website usage and performance
Preference Cookies: Remember your settings and preferences
Security Cookies: Protect against fraud and unauthorized access
8.2 Cookie Management
You can control cookies through:
Browser settings and preferences
Opt-out tools provided by analytics services
Third-party cookie management tools
Direct requests to us for specific restrictions
8.3 Third-Party Analytics
We use Google Analytics and similar services to analyze website usage. These services may collect information about your online activities across different websites.
9. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you visit.
10. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
11. INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers and facilities are located. By using our services, you consent to such transfers.
12. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information is collected and how it's used
Right to delete personal information (subject to exceptions)
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising privacy rights
13. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will:
Post the updated policy on our website
Update the "Last Updated" date
Notify clients of material changes via email
Maintain previous versions for reference
14. PROFESSIONAL STANDARDS
As a forensic accounting firm, we adhere to additional privacy and confidentiality standards, including:
AICPA Code of Professional Conduct
Association of Certified Fraud Examiners standards
State licensing board requirements
Attorney-client privilege protections when applicable
15. CONTACT INFORMATION
For questions about this Privacy Policy or to exercise your privacy rights, please contact:
Synergy Forensic Partners, Inc.
[Your Address]
[City, State, ZIP]
[Phone Number]
[Email Address]
For Privacy-Related Requests:
Email: support@synergyforensicservices.com
Mail: Include "Privacy Request" in the subject line
16. EFFECTIVE DATE
This Privacy Policy is effective as of [Date] and applies to all information collected by Synergy Forensic Partners, Inc. from that date forward.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.